Help for your
Blogger themes.
Installation questions, download help or a technical issue? Find useful answers below or speak with Evansix directly on Signal.
A Signal account and app are required. We do not offer email or live-chat support on this page.
Support setup: add your Signal sharing link to this page before publishing.
What can we help with?
Get help with your Evansix digital theme purchase.
Installation & setup
Guidance on uploading the Blogger XML theme, restoring a backup and completing basic setup.
Bugs & compatibility
Report reproducible issues and share the theme version, affected page and screenshots.
Orders & downloads
Questions about your Payhip delivery, ZIP download, included files or license documentation.
Frequently asked questions
Quick answers before opening a chat.
How do I install a Blogger theme?
In Blogger, go to Theme, back up your current design, choose Restore and upload the XML file from your downloaded theme package. Read the product-specific documentation for required setup steps.
Where can I download my purchased theme?
Use the download link provided by Payhip after purchase. Check the purchase confirmation and the product page. If you still cannot access the file, contact us on Signal and describe the order without sending payment card details or passwords.
Can I request help with a theme error?
Yes. Include the theme name, version, page URL, browser/device, steps to reproduce the problem and a screenshot if possible. Support scope depends on the product documentation.
Are Evansix themes created using AI?
Evansix themes may be created with the assistance of artificial intelligence. They can have technical limitations or bugs. Review each product description, documentation and purchase disclosures before buying.
Can I use the theme on more than one website?
Check the license supplied with your product. A single-site license applies only to one website unless the written license explicitly permits more.
Do you provide custom development?
Custom features, third-party integrations, major redesigns and content setup are not included in standard product assistance unless explicitly stated in your purchase terms.
Do I need Signal to contact Evansix?
Yes. Install Signal on a supported device, then choose Chat on Signal above. We use Signal as our single support contact channel.
Support policy
Clear expectations for digital product support.
Before contacting us
- Included help: installation questions, missing download guidance, documentation clarification and reproducible theme issues.
- Not automatically included: custom programming, full website builds, third-party subscription fees or unlimited redesign requests.
- Response times: requests are answered as availability allows; immediate or 24/7 responses are not guaranteed.
- Purchases: please review the product page, applicable license and terms before paying. Digital product refund rights are governed by applicable law and the published purchase terms.
- AI disclosure: AI-assisted themes are not promised to be error-free. Premium purchases are intended for customers aged 18 or older as stated in the product notice.
- Privacy: please do not send passwords, verification codes, financial account details or other sensitive information over support chat.
Still need assistance?
Start a private Signal conversation with Evansix. Tell us which theme you use and what went wrong so we can understand your request.
Chat on Signal ↗The Signal username link must be configured by the store owner.
Evansix is an independent digital theme store. Signal is the messaging app used to contact us; Evansix is not affiliated with or endorsed by Signal.